Design & Drafting Support Tickets | Advanced Photon Source

Below are two groups of options to submit support requests for the AES-DD group.
Freshservice Request with ANL Account	Comments
APS-Design and Drafting 3D Scanning and Quality Assurance Request APS-Design and Drafting CAD Software Installation Request APS-Design and Drafting CAD Troubleshooting APS-Design and Drafting Designer Effort Request APS-Design and Drafting Poster Request APS-Design and Drafting Prototyping Request	Request for 3D scanning or QA assistance Request CAD software (Creo, Windchill, Vault, etc.) Help with operating Creo, Windchill, Keyshot, etc.) Request designer time for a project Inactive-Fast Track Release Request Request Poster Printing Request a 3D printed part or prototype help

Non-ANL Account APS Request	Comments
APS 3D Printing / Prototype Support Request APS 3D Scanning and Quality Assurance Request APS Design and Drafting Support Request APS FastTrack Release Support Request APS Poster Request	Request a 3D printed part or prototype help Request for 3D scanning or QA assistance Request designer time for a project Inactive-Fast Track Release Request Request Poster Printing