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<== Date ==> <== Thread ==>

Subject: Re: PointGrey Firmware
From: Mark Engbretson <[email protected]>
To: Mark Rivers <[email protected]>, EPICS Tech Talk <[email protected]>
Date: Wed, 20 Sep 2017 18:02:18 +0000 (UTC)
Thank You,

That answers my question.  Just seemed . . . . odd . . .  that the 'this works for all camera models' firmware is NOT listed on the PointGrey download website when it is a later version than the ones posted. Makes it look as if the generic version for a certain version number might come *first*, and then the model specific  versions appear later. 

me



From: Mark Rivers <[email protected]>
To: 'Mark Engbretson' <[email protected]>; EPICS Tech Talk <[email protected]>
Sent: Wednesday, September 20, 2017 11:46 AM
Subject: RE: PointGrey Firmware

Hi Mark,
 
I have a directory containing all of the Point Grey firmware I have downloaded.
 
corvette:~/areaDetectorVendor/PointGrey/Firmware>ls -ltr
total 1092
drwxrwxrwx 3 epics epics     142 Oct 11  2015 GS3-PGE-1.09.3-00
drwxrwxrwx 3 epics epics     139 Oct 15  2015 GS3-U3-1.15.3-00
drwxrwxrwx 2 epics epics     110 Oct 15  2015 GS3-U3-2.08.3-00
drwxrwxrwx 3 epics epics      56 Oct 15  2015 GS3-U3-2.11.3-00
drwxrwxrwx 2 epics epics     109 Oct 15  2015 GS3-U3-2.14.3-00
drwxrwxrwx 3 epics epics      58 Oct 15  2015 BFLY-PGE-1.43.3.0
drwxrwxr-x 3 epics epics     103 Jun  7  2016 GS3-U3-2.23.3-00
drwxrwxrwx 3 epics epics      34 Jun 20  2016 GS3-U3-2.24.3-00-23S6
 
Note that for version 2.23.3 it is a generic version for the entire Grasshopper3 USB-3.0 family of cameras.  For 2.24.3 however I have a version that is specific to the 23S6 model.  I suspect that what they are doing is releasing model-specific versions so they can take advantage of new features or fix bugs quickly, and then as time permits they release a new generic version for all models in that family.
 
I am quite certain I have accidentally tried to flash an incompatible version into a camera, and their flashing software was smart enough to prevent this.  The only problem I have had with their flashing software is with GigE cameras where it would fail if the camera was on a shared network. I had to temporarily make a direct connection from my PC to the camera.  I think the flashing software must not deal well with collisions or something.  I've had no problems flashing USB-3.0 cameras.
 
Mark
 
 
From: Mark Engbretson [mailto:[email protected]]
Sent: Wednesday, September 20, 2017 10:25 AM
To: Mark Rivers; EPICS Tech Talk
Subject: PointGrey Firmware
 
 
Mark - Question
 
Historically you have mentioned in Tech-Talk that PointGrey only tends to post the latest firmware on their website once *all* the cameras in a specific model class are know to work. So asking support for the latest versions is suggested, since the posted firmware may be very old and buggy.
 
I did that recently and asked what the firmware was for 3 grasshopper modules and support responded with
 
=============
I have attached a dropbox link below for your new firmware. This is compatible
with all GS3-U3 cameras.
 
gs3-u3-2.31.3-00.ez2
=============
 
However, even the PointGrey website says that
 
=============
Grasshopper3 USB3 Firmware
This is the latest version of firmware for the Grasshopper3 USB3 cameras. Note that the firmware is model specific.
=============
 
Should I assume that Support is correct and that this is indeed a one size fits all firmware package, or at least contains multiple firmware images that will install as required, or is a single image most probably not to work at all. If not, does the camera flashing software have enough intelligence not to update an incorrect firmware? Or be able to restore a legacy firmware if the process fails? I do not have a camera in hand to test and wanted an expert opinion before I walk over to a beam line and start flashing hardware.



References:
PointGrey Firmware Mark Engbretson
RE: PointGrey Firmware Mark Rivers

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