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<== Date ==> <== Thread ==>

Subject: Re: STAT=SCAN recover
From: Isabella Rey <[email protected]>
To: Jon Nielsen <[email protected]>
Cc: "[email protected]" <[email protected]>
Date: Thu, 2 Apr 2015 10:46:59 +0100
Hi Guys,

thanks for your replies.

Yes, we are using stream device 2.6 and asyn 4.21, both the same as in the other post!

I'll have a go at the patch and let you know!

Isabella

On 1 April 2015 at 22:11, Jon Nielsen <[email protected]> wrote:
Hi Isabella, Mark,

The patch to StreamDevice that Mark mentions fixed exactly this problem for me with Ethernet communications to a LakeShore device.  Cheers,

Jon

On 2 Apr 2015, at 6:52 am, Mark Rivers <[email protected]> wrote:

> Hi Isabella,
>
> What version of asyn and what version of streamDevice are you using?
>
> You should look at this tech-talk thread:
> http://www.aps.anl.gov/epics/tech-talk/2014/msg00605.php
>
> You will see that on April 11, 2014 there was a similar problem with serial ports, specifically USB serial ports which can be disconnected.
>
> There were actually 2 problems:
>
> -          A bug in the asyn drvAsynSerialPort driver
> -          A bug in StreamDevice
>
> You are using drvAsynIPPort, not drvAsynSerial port, so that fix does not affect you.  However, the fix in streamDevice might be important.
>
> The patch for streamDevice is in the tech-talk message referenced above.
>
> Mark
>
>
> From: Isabella Rey [mailto:[email protected]]
> Sent: Wednesday, April 01, 2015 8:28 AM
> To: Mark Rivers
> Cc: [email protected]
> Subject: Re: STAT=SCAN recover
>
> Hi Mark,
>
> I'm using stream device, and I'm talking to a device via Ethernet.
> The record and protocol are as below.
> Note the SCAN field of the record is set to be greater than the ReplyTimeout.
>
> When the device is up and running, all is fine.
> But if the device shuts off unexpectedly, my record after a few seconds goes in the SCAN alarm status.
> I could bring the device up again and try re-establishing the connection, but I then need this record to start processing normally again.
>
> My understanding is that this happens when the record is found with PACT=1 for 10 consecutive times.
> But why is it happening in the first place here...? Shouldn't the record simply time out and keep processing every second?
> If the device is not there at IOC startup, the record does process every second, it just complains that it can't connect. Shouldn't it be the same when it looses an existing connection?
>
> So my question becomes:
> Why is the record going in STAT=SCAN, and if I can't avoid it, can I recover from it?
> Otherwise I'll have to restart the IOC.
>
> Thanks,
> Isabella
>
>
> **In the database:
> record(ai, "DEV:SOURCE_MODE") {
>   field(DTYP, "stream")
>   field(INP, "@my.proto source_mode() $(PORT)")
>   field(SCAN, "1 second")
> }
>
> **In the protocol:
> ReplyTimeout = 500;
> source_mode
> {
>     out "source_mode?";
>     in "%i";
> }
>
> On 1 April 2015 at 13:55, Mark Rivers <[email protected]> wrote:
> The answer will depend on how the record got to the STAT=SCAN state.  Device support can set STAT and SEVR.
>
> What device support is this record using?  Do you know what went wrong to put the record into STAT=SCAN state?
>
> Mark
>
>
> ________________________________
> From: [email protected] [[email protected]] on behalf of Isabella Rey [[email protected]]
> Sent: Wednesday, April 01, 2015 7:49 AM
> To: [email protected]
> Subject: STAT=SCAN recover
>
> Hi All,
>
> Is there any way to recover a record from STAT=SCAN without restarting the IOC?
>
> Thanks,
> Isabella

--
Jon Nielsen <[email protected]>
Research School of Astronomy and Astrophysics
The Australian National University
Ph: +61 2 6125 8901



Replies:
Re: STAT=SCAN recover Isabella Rey
References:
STAT=SCAN recover Isabella Rey
RE: STAT=SCAN recover Mark Rivers
Re: STAT=SCAN recover Isabella Rey
RE: STAT=SCAN recover Mark Rivers
Re: STAT=SCAN recover Jon Nielsen

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