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<== Date ==> <== Thread ==>

Subject: Improving S/N on tech-talk
From: Harvey Rarback <[email protected]>
To: [email protected]
Date: Tue, 15 Feb 2000 14:50:51 -0800
	Folks,

> You're not by any chance running out of memory?

> These error messages certainly indicate that the IOC has insufficient space

> For what its worth, with little to start from, here is a wild and completely
> speculative guess:


I get useful information from this list, but I'm often frustrated when I don't
hear of the resolution of some problem or do hear many theoretical, but perhaps
mistaken, solutions for posted problems.  I propose that we follow the model of
another technical support list I subscribe to and which I find extremely
effective:

>   6. Answers to questions are to be mailed back to the questioner and are
>      not to be sent to the entire list. Before responding, please make sure
>      the questioner hasn't already posted a summary. People often respond
>      very quickly to messages posted to the list and it's not unusual for a
>      summary to be posted within an hour of the original question. This is
>      especially important if you only read list messages periodically.
> 
>   7. The person who originally asked the question has the responsibility of
>      summarizing the answers and sending the entire summary back to the
>      list. Consider this the price you pay for the advice you receive. When
>      a summary is sent back to the list, it should contain the word
>      "SUMMARY" as the first word of the "Subject" line. The summary should
>      include a brief description of the original question and a short
>      synopsis of each of the unique responses. Don't just list the
>      respondents or say the problem is fixed, and don't just include a copy
>      of all of the responses.
 
                                  --Harvey
   ----
Harvey Rarback                   phone:      (650)926-3963
Stanford Linear Accelerator Ctr  fax:        (650)926-4100
PO Box 4349, MS 69               home phone: (650)560-9111
Stanford, CA 94309-0210          Web:        ssrl.slac.stanford.edu/~rarback
[email protected]   ESnet:      45746::RARBACK

       "Always tell the truth, that way you don't have to keep track."
                                     Pogo


Replies:
Re: Improving S/N on tech-talk Maren Purves
Re: Improving S/N on tech-talk Benjamin Franksen

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